We're here to answer your questions and provide the support you need
123 Investment Avenue, Financial District
New York, NY 10001, USA
support@sharesnexus.com
info@sharesnexus.com
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 2:00 PM EST
Visit us at one of our locations around the world
123 Investment Avenue, Financial District
New York, NY 10001, USA
45 Financial Square, Canary Wharf
London, E14 5HP, United Kingdom
78 Shenton Way, #15-02
Singapore 079120
Find quick answers to common questions about contacting us
We strive to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend calling our customer support line for immediate assistance.
You can schedule a meeting with one of our investment advisors by filling out the contact form above and selecting "Investment Consultation" as the subject. Alternatively, you can call our office directly to set up an appointment.
Yes, we offer virtual consultations via Zoom, Microsoft Teams, or Google Meet. Simply indicate your preference for a virtual meeting when contacting us, and we'll arrange a convenient time for you.
For technical issues, please contact our technical support team at support@sharesnexus.com or reach out to us on Telegram at @sharesnexus. Please include details about the issue you're experiencing and any error messages you've received.
Yes, registered users can access our customer support portal through their dashboard. The portal provides access to FAQs, video tutorials, and a ticket system for submitting and tracking support requests.